Future Benefits Corporation is looking for the right person to join its entrepreneurial wealth management and financial planning team. The Senior Client Service Associate will take ownership of all aspects of the client's experience with the firm, ensuring exceptional service and a transformational impact.
Handle all client service activities including account openings, asset transfers and paperwork mailings.
Facilitate scheduling, preparation and follow-up for client and prospect meetings.
Develop and implement standard operating procedures for client service related work.
Answer, screen and route inbound office calls, eventually being the person clients request when calling.
Greet visitors to the office, expressing positive energy and engaging in welcoming conversation.
Perform various administrative tasks such as daily mail retrieval and processing, file organization, office common area upkeep, supply ordering, document scanning and compliance task facilitation.
Support marketing and business development by assisting with execution of campaigns and events.
You are proven to be proactive in anticipating potential needs.
You are comfortable discerning appropriate actions when information is not entirely complete.
You are naturally outgoing and will enjoy daily interaction with clients and prospects.
You have genuine care for the company you work for, the team you work with and the people you serve.
You notice opportunities where you can add value and you take initiative in pursuing them.
You can work as a team toward identifying a best solution and then execute independently.
Your written work, such as emails and letters, exhibit professionalism and an attention to detail.
You are comfortable learning new software and you value leveraging technology to be more efficient.
You are proficient with using Microsoft Word and Excel.
You have several years of industry experience servicing investment accounts and interacting with clients.
You have a bachelor’s degree from an accredited college or university.
The position is full-time with competitive pay based on skills and experience. Future Benefits offers a friendly and supportive office environment and opportunities for professional training and growth.
Future Benefits is an entrepreneurial, highly professional wealth management consulting firm based in the Detroit suburb of Bingham Farms, Michigan. Founded in 1995, we have decades of experience in professional financial consulting and long-standing relationships with individual and corporate clients. We deliver comprehensive financial solutions by investing time to become intimately familiar wit...h the unique goals of our clients and devising a means of helping them meet their family or business objectives.
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