MiTek® is a global provider of building solutions for the residential and commercial construction industries. Utilizing software, services, engineered products, and automated manufacturing equipment, MiTek partners with clients to accelerate their genius and deliver breakthroughs in building. With a rich 60-year history and a network of 6,500 team members worldwide, MiTek pairs local expertise with global capabilities. As a Berkshire Hathaway (NYSE: BRK-A, NYSE: BRK-B) company since 2001, MiTek has a record of continuous growth and innovation. Learn more at www.mii.com.
The Credit Representative will be responsible for assisting the credit, collection, and cash application functions. Notify customers of delinquent accounts by telephone, e-mail, and with internal sources. Identify delinquent accounts and possible bad debt write-offs. Assist with Cash Application and Deductions Management.
Job Responsibilities & Requirements
Ability to build relationships with both internal and external customers.
Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
Notify customers of delinquent accounts by telephone and e-mail.
Advise customers of necessary actions and strategies for debt repayment.
Persuade customers to pay amounts due on open accounts, short payments, and deductions.
Confer with customers to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.
Identify overdue accounts and prioritize for collection.
Answer customer questions regarding problems with their accounts.
Record information about the financial status of customers and the status of collection efforts.
Perform various administrative functions for assigned accounts, such as recording address changes and purging the records of inactive customers.
Negotiate credit extensions when necessary.
Ability to assign Credit Limits using customer references, commercial credit reports and financial statement analysis when necessary.
Assist applying payments to customer accounts and reconcile daily cash deposits.
Attendance during regular work hours and overtime as required.
Communication, Written - Ability to communicate in writing clearly and concisely.
Analytical Skills - Ability to use thinking and reasoning to solve a problem.
Accountability - Ability to accept responsibility and account for his/her actions.
Detail Oriented - Ability to pay attention to the minute details of a project or task.
Assertiveness - Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea.
Tactful - Ability to show consideration for and maintain good relations with others.
Organized - Possessing the trait of being organized or following a systematic method of performing a task.
Communication, Oral - Ability to communicate effectively with others using the spoken word.
Accuracy - Ability to perform work accurately and thoroughly.
SKILLS & ABILITIES:
Education: Bachelor's Degree (four year college or technical school) preferred, Field of Study: Business Administration or Accounting preferred
Experience: 2 plus years of experience in Commercial Credit and Collections
Computer Skills: MS Office including Word, Outlook, Excel; ERP System experience and familiarity with Accounts Receivable Specific Automated Software is strongly desired
Certifications & Licenses: NACM Certification a plus
MiTek is an E-Verify and Drug and Tobacco-Free Workplace.
We are an equal opportunity employer; and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, ethnicity, physical or mental disability, sex (including pregnancy, sexual orientation, gender identity or expression, or transgender status), age (40 and over), genetic information (including family medical history), veteran status, or any other protected characteristic.
For accommodation to assist with completing this application, please contact Human Resources at +1 314-434-1200.