Key Accountabilities : ??? Day to Day support of all applications supporting Wealth Management business ??? Monitor critical components of the system and troubleshoot problem areas. ??? Analyze and respond to queries and issues raised by end users in an effective and timely manner. ??? Work closely with development team to provide fixes for critical application issues. ??? Perform duties relating to system maintenance to ensure smooth usage of application and adherence to compliance ??? Create sustainable systems and services through automation and uplifts ??? Keen interest in providing high quality Wealth Management support service and familiar with the demands and escalations of a 24x7 support environments. Key D