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Senior Associate/Associate, Transformation and Workforce Management Analyst, Institutional Banking and Future Ready Technology, Technology and Operations
Business Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we managethe majority ofthe Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels. Responsibilities (1) The Fundamentals - People & Performance (Joint KPIs) and Platform Value Map Extract and track outcome metrics and targets to the Platforms. Provide visibility using existing dashboards/reports. Use Analytics to show linkage between outcomes and drivers


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