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Gulf Coast Bank & Trust Company - Bilingual Call Center Specialist (Flex Shift)
Description SummaryThe Call Center Specialist is the smile on the phone when our customers are most in need. Gulf Coast Bank & Trust is looking for a friendly voice, fluent in English and another language (Spanish preferred, others welcome to apply) who can assist internal and external clients with debit card, digital banking, and various banking needs via telephone.ResponsibilitiesIdentifies client needs, clarifies information, troubleshoots, and research to resolve every issue and/or provide solutions related to banking needs.Manages outbound calls in a timely manner.Answers incoming calls to assist with
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