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Deputy/Assistant Personal Banking Manager - (Contact Centre, Investment Services)
Responsibilities: Deliver quality customer services through various media, including telephone, email, video-call, online text and fax Grasp opportunities to cross-sell appropriately Identify existing and prospective customers' financial needs, including both products and services Execute telephone stock trading, foreign exchange margin, futures and investment-linked products trading instructions Address customer feedback / complaints professionally Assist the superiors in implementing the implementation in accordance with the unit development guidelines and policies Requirements: Degree or above With qualifications in HKSI will be preferred At least 2 years of relevant working experience in ret
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